Otter.ai vs Fireflies for Remote Meetings in 2026

AI Meeting Assistants for Remote Teams

Otter.ai and Fireflies are the two leading AI meeting assistants that join your video calls, transcribe conversations, generate summaries, and extract action items. Both integrate with Zoom, Google Meet, and Microsoft Teams. Here’s how they compare for remote teams.

Feature Comparison

Feature	Otter.ai	Fireflies.ai	Winner
Transcription accuracy	93-95%	90-93%	Otter.ai
Speaker identification	Excellent	Good	Otter.ai
Auto-join meetings	Zoom, Meet, Teams	Zoom, Meet, Teams + more	Fireflies
AI summaries	Good summaries	Detailed with topics	Fireflies
Action items	Basic extraction	AI-powered with assignments	Fireflies
CRM integration	Limited	Salesforce, HubSpot	Fireflies
Search across meetings	Good text search	AI-powered search	Fireflies
Real-time transcription	Yes (live captions)	Post-meeting only	Otter.ai
Mobile app	Excellent	Good	Otter.ai
Free tier	300 min/month	800 min storage	Otter.ai
Price	$17/mo	$19/mo	Otter.ai

Transcription Quality

Otter.ai has a slight edge in raw transcription accuracy, especially for speaker identification. It correctly attributes dialogue to specific speakers more consistently. Both struggle with heavy accents, crosstalk, and poor audio quality.

Meeting Summaries

Fireflies produces more structured summaries with topic segmentation. It breaks meetings into discussion topics and provides separate summaries for each. Otter.ai’s summaries are concise but less structured. For lengthy meetings, Fireflies’ topic-based approach is more useful.

Business Integrations

Fireflies has stronger business integrations, particularly with CRMs (Salesforce, HubSpot), project management tools (Asana, Trello), and collaboration platforms (Slack, Notion). This makes it the better choice for sales teams who need meeting notes automatically logged to CRM.

Real-Time vs Post-Meeting

Otter.ai provides live captions during meetings — useful for accessibility, ESL participants, and taking notes in real-time. Fireflies processes transcripts after the meeting ends, which means no live access but typically more accurate final transcripts.

Our Recommendation

Choose Otter.ai for real-time transcription, excellent speaker identification, and personal meeting notes. Best for individuals, journalists, and teams that value live captions.

Choose Fireflies for business workflow integration, CRM logging, and structured meeting summaries. Best for sales teams, managers, and organizations with complex meeting workflows.