Otter.ai vs Fireflies.ai: Best AI Meeting Transcription in 2025?
Otter.ai and Fireflies.ai are both AI meeting transcription tools. Here is how to choose between them for your team in 2025.
Otter.ai vs Fireflies.ai: Best AI Meeting Transcription in 2025?
Quick Answer
For individual professionals transcribing their own meetings: Otter.ai — better individual experience, cleaner interface. For teams wanting automatic transcription of all meetings with action items and CRM integration: Fireflies.ai — more powerful for team deployment.
Otter.ai — Best for Individuals
Pricing: Free (600 minutes/month), Pro $16.99/month, Business $30/user/month
Best for: Individual professionals, journalists, students, meeting note-taking
Otter joins meetings automatically or you can import audio/video. Speaker identification is good. The mobile app is excellent for recording in-person meetings. Live transcription as the meeting happens. Summaries and action items extracted automatically.
Fireflies.ai — Best for Teams
Pricing: Free (800 minutes storage), Pro $18/user/month, Business $29/user/month
Best for: Sales teams, recruiting teams, customer success teams who record many external meetings
Fireflies integrates with Salesforce, HubSpot, and other CRMs — meeting notes pushed directly to the contact record after the call. Team analytics show speaking time, key topics, and engagement metrics. Better for teams where all external-facing meetings are recorded by default.
Try Claude for Meeting Follow-Ups
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