Best AI Chatbots for Customer Support: Reduce Tickets by 50% (2025)
Best AI Chatbots for Customer Support in 2025
AI chatbots can handle 50-80% of routine customer inquiries, freeing your support team for complex issues. Here are the best options for businesses of all sizes.
Top AI Support Chatbots
1. Intercom Fin — Most Advanced
Price: $0.99/resolved conversation
AI agent trained on your help docs that resolves conversations autonomously. Only charges for successful resolutions. Best accuracy and natural conversation flow.
2. Zendesk AI — Best for Enterprise
Price: $55-115/agent/mo + AI add-on
AI built into the Zendesk platform. Automates ticket routing, suggests responses, and provides agent assistance. Best for existing Zendesk users.
3. Chatbase — Easiest Setup
Price: Free (20 chats/mo) / $19-99/mo
Upload your docs or website URL and get a working chatbot in minutes. Powered by GPT-4o. Embeds on any website.
4. Tidio — Best for Small Business
Price: Free / $29-59/mo
Combines live chat with AI chatbot. Lyro AI handles routine questions while complex ones go to humans. Easy to set up.
Comparison
| Tool | Best For | Free? | Price |
|---|---|---|---|
| Intercom Fin | Best AI agent | Trial | $0.99/conv |
| Zendesk AI | Enterprise | Trial | $55/mo |
| Chatbase | Easy setup | 20 chats | $19/mo |
| Tidio | Small biz | Yes | $29/mo |
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