Otter.ai vs Fireflies for Meeting Notes
TL;DR: Choose Otter.ai for better free tier and consumer-friendly. Choose Fireflies for crm integrations and team collaboration features.
Otter.ai vs Fireflies.ai: Feature Comparison
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Transcription Quality | Excellent with speaker labels | Very good with timestamps |
| AI Summaries | Automatic with action items | AI-generated meeting briefs |
| Integrations | Zoom, Meet, Teams | Zoom, Meet, Teams, Salesforce |
| CRM Sync | Limited | Salesforce, HubSpot built-in |
| Search | Keyword search across meetings | AI-powered smart search |
| Price | Free-$17/mo | $10-$19/mo |
When to Choose Otter.ai
Otter.ai is the better choice when you need better free tier and consumer-friendly. It excels at excellent with speaker labels.
When to Choose Fireflies.ai
Fireflies.ai wins when you need crm integrations and team collaboration features. Its strength is very good with timestamps.
Our Recommendation
For most users, we recommend starting with the free tiers of both tools. Use each for a week with your actual workflow, then commit to the one that fits better.
FAQ
Can I use both?
Yes. Many professionals use both Otter.ai and Fireflies.ai for different tasks. The tools complement each other well.
Which has the better free tier?
Both offer free access. Test both before committing to a paid plan — your specific needs determine which free tier is more useful.
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