Best AI for Customer Support
TL;DR: Tidio for small businesses. Freshdesk for mid-market. Zendesk for enterprise.
Best AI for Customer Support
| Tool | Price | Why It’s Best |
|---|---|---|
| Zendesk AI | $55/agent/mo | Best for enterprise customer support |
| Intercom Fin | $99/mo | Best AI chatbot for customer service |
| ChatGPT | $20/mo | Best for creating support templates and scripts |
| Freshdesk (Freddy AI) | $15/agent/mo | Best value AI support platform |
| Tidio | Free-$29/mo | Best for small business live chat with AI |
Our #1 Pick: Zendesk AI
Zendesk AI at $55/agent/mo — Best for enterprise customer support. It’s our top recommendation for most users.
Best Free Option: Tidio
If budget is a concern, start with the free option and upgrade as your needs grow.
Verdict
Tidio for small businesses. Freshdesk for mid-market. Zendesk for enterprise.
FAQ
Which is the best overall?
Zendesk AI is our top pick for most users, balancing quality, features, and value.
Is there a free option?
Yes — Tidio offers a free tier that covers basic needs.
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