Otter.ai vs Fireflies.ai 2026: Best AI Meeting Assistant?
TL;DR: Otter.ai is better for individuals and small teams who need excellent real-time transcription. Fireflies.ai is better for sales teams and organizations that need deep CRM integration and cross-meeting search capabilities.
Otter.ai vs Fireflies.ai: Quick Comparison
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Price | Free / $17/mo | Free / $19/mo |
| Transcription | Excellent | Very Good |
| Real-time | Yes | Yes |
| CRM Integration | Basic | Excellent |
| Meeting Bot | OtterPilot | Fred |
| Action Items | Yes | Yes (better) |
| Search | Good | Excellent |
| Zoom/Teams/Meet | All three | All three |
Otter.ai — Key Strengths
- Better real-time transcription accuracy
- OtterPilot joins meetings automatically
- Better for individual users
- More intuitive interface
Fireflies.ai — Key Strengths
- Better CRM integrations (Salesforce, HubSpot)
- Superior search across all meetings
- Better for sales teams
- More automation capabilities
Which Should You Choose?
Otter.ai is better for individuals and small teams who need excellent real-time transcription. Fireflies.ai is better for sales teams and organizations that need deep CRM integration and cross-meeting search capabilities.
- Choose Otter.ai if: You prioritize better real-time transcription accuracy
- Choose Fireflies.ai if: You prioritize better crm integrations (salesforce, hubspot)
FAQ
Is Otter.ai better than Fireflies.ai?
It depends on your needs. Otter.ai excels at better real-time transcription accuracy, while Fireflies.ai is better for better crm integrations (salesforce, hubspot). Both are excellent tools in their own right.
Can I use both Otter.ai and Fireflies.ai?
Yes, many professionals use both tools for different purposes. They complement each other well since they have different strengths.
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