What it takes to make agentic AI work in retail

In the latest episode of the Infosys Knowledge Institute Podcast, Prasad Banala, director of software engineering at a major US retail company, discusses the integration of agentic AI into the retail software development lifecycle, detailing its use in validating requirements, automating test cases, and expediting issue resolution, emphasizing the importance of governance and human oversight in this innovative approach.

Source: MIT Technology Review

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